Delivery

Shipping is Free on all orders over £100 to UK MAINLAND*

All orders under £100 will attract a charge of £20.00

Please check each product page for exact shipping times of product.

*PLEASE NOTE WE ARE UNABLE TO DELILVER TO THE FOLLOWING AREAS:

Scottish Highlands/(Postcodes IV, KWI-I4, PA34, PA37-39, PH19-26, PH30-40, PH49-50, PH41)  - We are unable to ship to this location
Northern Ireland        We are unable to ship to this location
Ireland (EIRE)             We are unable to ship to this location
Isle of Man                   We are unable to ship to this location
Isle of Wight                We are unable to ship to this location
Channel Islands            We are unable to ship to this location
Scottish Isles                We are unable to ship to this location
Orkeney Isles                We are unable to ship to this location

Please Note - Delivery is a kerb side delivery only. If you have any special requirements or believe access to your address may be difficult for our delivery driver please contact us. If a refuge vehicle can gain access then generally our delivery lorry should be able to but if in doubt please get in touch with us. If you feel you may be located in such an area please call to check prior to ordering.

PLEASE NOTE YOUR CARD IS DEBITED AT CHECKOUT.

We will contact you if a surcharge is applicable and at that point you can chose to accept the charge or cancel the order and we will make a full refund to your card. For our full terms please refer to our Shipping Terms

 

We are here to help and aim to deliver within the recommended delivery time for each product. However sometimes this will not always be possible and any delivery or dispatch date given is only approximate and as the seller will not be liable to the Buyer for failure to deliver on any particular date or dates. Time for delivery is not of the essence and shall not be made so by the service or any notice.


How will my goods be delivered?

Delivery will be between 7am and 7pm. Unfortunately, we are unable to specify a delivery time and the drivers do not carry phones. Delivery will typically be via TNT, Business Post or Night Freight. If you are going to be out it is possible for the item to be left (for example down the side of a house) but at your own risk. To do this you must leave a signed note detailing your instructions. It is important that you sign the instructions as this will be taken by the courier as proof of delivery.

If you have a query regarding delivery, please contact our Customer Care Team who will be ready to advise you.

We are unable to specify a delivery time during the day of delivery. Our couriers deliver between the hours of 7am – 7pm.